National Bank of Pakistan Latest New Jobs In Pakistan 2023

National Bank of Pakistan Latest New Jobs In Pakistan 2023

The National’s Bank’, National Bank of Pakistan aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches. Being one of the leading and largest banks in Pakistan, the National Bank of Pakistan is contributing significantly towards socio-economic growth in the country to transform the institution into a future-fit, agile, and sustainable Bank.

In line with our strategy, the Bank is looking for talented, dedicated, and experienced professional(s) for the following positions in the area of Information Technology. The individuals who fulfill the below basic-eligibility criteria may apply for the following positions:

National Bank of Pakistan Latest New Jobs Post Name

1. IT Systems Administrator (AVP / VP)

Qualification

Minimum Bachelor's in IT, Computer Science, or equivalent from a local or international university/college/institute recognized by the HEC. Candidates having a Master's degree in IT, Computer Science, or equivalent and/or relevant certification will be preferred

2. Manager Administration — Information Technology Group (AVP / VP)

Qualification

Minimum Graduation or equivalent from a local or international university/college / Academic / ae. Professional institute recognized by the HEC ro session Candidate having a Master’s degree or equivalent and/or relevant certification will Qualification preferred

3. Senior Network Engineer (AVP / VP)

Qualification

Minimum Bachelor’s in IT, Computer Science, or equivalent from a local or international university/college/institute recognized by the HEC Candidates having a Master’s degree in IT, Computer Science or equivalent and/or relevant certification will be preferred

4. Desktop Support for IT Centres and Campus (AVP / VP)

• To supervise, coordinate and manage regional teams and vendors for end-user systems maintenance and support
• To manage end-user level 2 support function countrywide for improvement of user experience and reducing the overall turnaround time of incidents and requests
• To manage end-user deployments and rollouts, including operating systems, security applications software, antivirus, LAN, and hardware peripherals devices such as desktops, laptops, thin clients, printers, scanners, MFPs, etc.
• To mentor IT support staff for better output and provide essential training for gaining a good understanding and knowledge of new technologies introduced in the bank
• To ensure the team has clear roles and stretched goals aligned with the business objectives
• To manage the resolution of complaints at agreed turn-around-time (TAT) for Hardware, software & end-user systems issues
• To analyze technical problems and provide solutions by using available tools and techniques
• To handle, manage, monitor, and track SLA and warranty of endpoint systems
• To perform any other assignment as assigned by the supervisor(s)

5. IT Support Services Specialist (OG - II / OG - I) Reporting to Wine Head

Qualification

Minimum Bachelor’s in IT, Computer Science or equivalent from a local or international university/college/institute recognized by the HEC e Candidates having a Master’s degree in IT, Computer Science or equivalent and/or relevant certification will be preferred.

Experience

Minimum 04 years of experience in the relevant field of IT infrastructure/operations and support

National Bank of Pakistan Latest New Jobs In Pakistan 2023

Candidates having experience in a financial or non-financial and/or large-scale enterprise(s) will be preferred

UNIVERSITY OF SAHIWAL JOBS

Good working knowledge in any of the following areas/domains:

 National Bank of Pakistan Latest New Jobs In Pakistan 2023 Outline of Main, Duties /Responsibilities 

• To provide first-level technical support by handling incoming queries and receiving requests from end-users, either via email or over the phone in a professional manner and ensuring prompt and effective problem resolution
• To manage 24/7 IT service desk day-to-day operations and answer all the requests received through the IT Service Desk tool, phone, emails, etc. as per the standard operating procedures
• To effectively use IT service management applications within the organization and its administration Ensure that the service desk and support team delivers flawless customer service in managing incident restoration and service request fulfillment
• To be able to install, configure and troubleshoot end-user operating systems, application software, end-point security products, and hardware devices including scanners and printers
• To be able to guide and conduct remote assistance/troubleshooting using tools like MS Teams Lead and direct team members to make sure that Service Level Agreements (SLAs) must be in place with relevant support teams
• To perform an initial assessment, triage, research, and resolve basic incidents and requests regarding the use of software application products and/or infrastructure components
• To follow up with reported complex incidents to ensure they are resolved, requests are filled, and ensure customer communication is complete
• To ensure that accurate and necessary information is obtained from users for the resolution of incidents or fulfillment of requests
• To establish and develop relationships with other support teams through frequent constructive communication Ensure that support inquiries and issues are resolved correctly, promptly, and professionally
• To keep track record of all the relevant documentation and to make sure effective contribution is made to improvise the operational procedures
• To be able to track, identify, and communicate issue trends and prepare reports for management driving customer and end-user satisfaction
• To perform any other assignment as assigned by the supervisor(s)

Interested candidates may visit the website www.sidathyder.com.pk/careers and apply online within 10 working days from the date of publication of this advertisement as per the given instructions.

CLICK HERE TO APPLY

Applications received after the due date will not be considered in any case. No TA / DA will be admissible for the test/interview.